Clients & Testimonials
We take our clients’ satisfaction personally.
Providing the best solutions is paramount, but at MTP, a good technology experience is made of more. In addition to getting the best technology solutions, we want our clients to be pleased with the level of service they receive. That’s why we are proud to share these testimonials:
Personal Computing Testimonials
“â€¦I have mastered what I need from my computer.”
I am a 75-year-old grandmother with few technical skills, but Lacey has managed toÂ move me into the 21st century. With her help, I have mastered what I need from my computer. I have been very pleased with her supportive, comfortableÂ manner. She has responded promptly to my phone calls with questions, as well as making house calls when needed.
“â€¦always cheerful and pleasant.”
Jim and I have worked with Lacey for some time. She always solves our computer glitches, is always on time for appointments, and is always cheerful and pleasant. Further, she advised us on new computer options, and we are completely satisfied. I can recommend her without reservation.
“MTP keeps it all working together for me.”
Iâ€™m a consumer with a Mac desktop, iPad, iPhone (as well as a â€˜dumbâ€™ cell phone), three desktop Windows machines (one of which I built myself with 5 internal hard drives), two Windows laptops, three complex entertainment systems (including Wii, Xbox, Apple TV and internet inputs and multiple outputs). I also have a complicated life.Â MTP keeps it all working together for me.
“She took the time â€¦ and made it clear that I could contact her any time...”
I was very pleased with the work done by Mennenga Technology Partners. My computer completely crashed recently. Lacey came to the house and tried to recover the data off the fried hard drive. When it was apparent that wasnâ€™t possible and the computer was basically a goner, she quickly ordered a new computer (at a very reasonable price), put on the programs I wanted and then came back to the house to install it.Â She took the time to go through the things which had been put on and made it clear that I could contact her any time I had questions.Â I was very pleased with promptness, efficiency and price.
“We were resigned to having lost everything, but decided to contact MTP.”
After our hard drive crashed, our local computer shop tried but was unable to recover anything. We were resigned to having lost everything, but decided to contact MTP. And I’m so glad we did! They were able to recover everything, more than I thought was possible, and the cost was much less than I had expected. I hope we don’t ever need data recovery again, but if we do, we’ll call MTP first.
Port Hadlock, WA
Home Office Testimonials
“They never make me feel like an idiot when I do not understand somethingâ€¦”
I’ve gotten computer assistance from the folks at Mennenga Technology Partners since 2006. They are awesome! They provide top-notch customer service and go above and beyond to fix your problems, give you advice and work with you. They are reliable, hard-working, punctual and very easy to work with. They never make me feel like an idiot when I do not understand something computer related. I am aÂ small business owner and I can’t imagine not having them to help me withÂ my computer needs.
Michelle Reece, Owner
Nanny Dolittle LLC
Small Business Testimonials
“Their customer service is beyond amazing and they understand the sense of urgencyâ€¦”
I have worked with Roy & Lacey for almost 4 years now. Every time I have called them for some urgent computer repair, they are usually there within hours, if not sooner â€“ any time of day or night they are there to help. Their customer service is beyond amazing and they understand the sense of urgency when it comes to computer repair or set up for small businesses. They also have been able to repair or set up new equipment with absolute no problem and there hasnâ€™t been a computer issue that they have not been able to resolve. I would recommend them to any person or business for computer needs. I have high expectations of any service I use, and they have exceeded them & beyond. They are truly an amazing team to work with and I would never go anywhere else â€“ just as long as they will have me as a client! They are top notch for computer service!
Tamara Knapp, Owner
Quality Cleaning Etc.
“Our experience has been nothing short of outstanding.”
We have enjoyed a mutually beneficial relationship with Mennenga Technology Partners for many years. Our experience has been nothing short of outstanding. MTPâ€™s customer service, rapid response to our needs and value driven solutions make MTP an integral part our businessâ€™s success.
Alan Cohen, Owner
A & R Enterprises
Our clients vary in size, location and industry, but they have something in common: our commitment.
Whether they are personal computing, home office or small business clients, each client has our full commitment. Our clients can count on us for the highest level service, integrity and forward-thinking solutions, always with compassion and flexibility. We work with a dynamic cross section of Northwest companies, including:
- APIAN Software Seattle, WA
- A&R Enterprises Bellevue, WA
- Channel Ready Kirkland, WA
- Dr. Soltero, DDS Bellevue, WA
- Dynamik Space Seattle, WA
- Boreal Songbird Initiative Seattle, WA
- Identity Screen Printing Great Falls, MT
- Industrial Fabrication Sultan, WA
- JD Plumbing Woodinville, WA
- Nanny Doolittle, LLC Everett, WA
- Ragen Law Bellevue, WA
- Train For Compliance Bellevue, WA
- Quality Cleaning Etc. Seattle, WA
Ready to experience our commitment? See how our personalized IT support can make a difference for your business’ needs. Contact us today.